Shipping policy

Orders are typically processed within 1-2 business days M-F. However, additional time may be required during peak seasons and federal holidays. For orders containing live plants, we exercise extra caution and assess factors such as travel distance and weather to ensure safe transit.

To avoid delays, please ensure all order information is accurate and complete. We cannot offer refunds and are not responsible for orders shipped to incorrect addresses due to errors in provided information. Once an order has been shipped, delivery times are determined by the carrier and are outside of our control. On average, shipments arrive within 2–5 business days, excluding weekends and holidays.

Freight Shipments
Some items require freight services. All freight shipments are delivered curbside only. This means the carrier will deliver the items to the edge of your driveway or loading area.