Big Floating Heart
|Propagation||Divide and plant|
Our plants are all kept and grown in high-quality substrate by Marfied Controsoil. A strict fertilizer dosing regime and CO2 are provided in their holding tanks.
Shipping, Returns and Refunds
Live plants are shipped Monday - Friday for all west coast orders. For all remaining states, live plants will only be shipped Monday through Wednesday and Friday to ensure they arrive at your doorstep 100% healthy.
Rimless aquariums will be shipped throughout the week via UPS or Fedex Ground. For more information, please visit our FAQ page.
Hard goods can be returned up to 14 days after receipt of purchase. Buyer is responsible for return shipping.
Due to its nature, we are unable to accept returns for live plants. In the unlikely event you are unsatisfied in any way, please contact us ASAP. We provide 100% DOA (Dead On Arrival) protection.
To be eligible for a refund/store credit, please contact us within 12 hours of receiving it and provide a photo of the item in its original packaging.
No worries, we’ll take care of everything as long as it fits the guidelines above.
Most answers to general questions can be found on our FAQ page.