"I'm just bummed. My plants came in the thinnest little insulated box with no packing to keep them from being beat up. Then the Fedex tied it to the neighbors gate in the full sun. The tops of the plants looked like be cooked spinach. The tiny little roots seemed okay so I got them in my tank right away. I doubt they will make it. These plants are not all that easy to find so I'm really sad they were in such bad condition."
Reviews by real customers
Overall rating: 4.0 / 5 from 2 reviews.
AI Generated Review Summary
Summary topics
Review topics: ["plants"].
Review highlights
Reviews
Nice plant!
"This plant is beautiful! It didn’t take too long to acclimate."
Q&A
Shipping, Returns and Refunds
Shipping
Orders are typically processed within 1-2 business days M-F. However, additional time may be required during peak seasons and federal holidays. For orders containing live plants, we exercise extra caution and assess factors such as travel distance and weather to ensure safe transit.
To avoid delays, please ensure all order information is accurate and complete. We cannot offer refunds and are not responsible for orders shipped to incorrect addresses due to errors in provided information. Once an order has been shipped, delivery times are determined by the carrier and are outside of our control. On average, shipments arrive within 2–5 business days, excluding weekends and holidays. For more information, please visit our FAQ page.
Returns
If you are not satisfied with your purchase, please contact us within 48 hours of delivery. Approved returns must be shipped back within 14 days of approval. Returned items must be unused, unopened, and in their original packaging. Specific return requirements, if applicable, will be listed on the product’s page. For more information, please visit our FAQ page.
Refunds
No worries, we’ll take care of everything as long as it fits the guidelines above.Most answers to general questions can be found on our FAQ page.