"Good"
Reviews by real customers
Overall rating: 5.0 / 5 from 7 reviews.
AI Generated Review Summary
Summary topics
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Review highlights
Reviews
"Good"
Hygrophilla Compact
"All plants came in healthy and are doing really well in my tank"
Plants came in sooner than
"Plants came in sooner than expected and both are very healthy"
Healthy Plants
"Plants all showed up healthy and more than I anticipated!"
Good experiences
"I’ve ordered several products from them and with the exception of one plant delivery everything has been great. I did let them know about the plant not being packed great and they responded to me quickly with an offer to help if the plant didn’t make but it made it so all good! Will def order from them again."
Great quality. Arrived heathy.
"Great quality. Arrived heathy."
Q&A
Shipping, Returns and Refunds
Shipping
Orders are typically processed within 1-2 business days M-F. However, additional time may be required during peak seasons and federal holidays. For orders containing live plants, we exercise extra caution and assess factors such as travel distance and weather to ensure safe transit.
To avoid delays, please ensure all order information is accurate and complete. We cannot offer refunds and are not responsible for orders shipped to incorrect addresses due to errors in provided information. Once an order has been shipped, delivery times are determined by the carrier and are outside of our control. On average, shipments arrive within 2–5 business days, excluding weekends and holidays. For more information, please visit our FAQ page.
Returns
If you are not satisfied with your purchase, please contact us within 48 hours of delivery. Approved returns must be shipped back within 14 days of approval. Returned items must be unused, unopened, and in their original packaging. Specific return requirements, if applicable, will be listed on the product’s page. For more information, please visit our FAQ page.
Refunds
No worries, we’ll take care of everything as long as it fits the guidelines above.Most answers to general questions can be found on our FAQ page.