Amazing hardscape piece
"Amazing piece, came looking almost exactly like the picture. Will buy another hardscape from them again."
Reviews by real customers
Overall rating: 4.75 / 5 from 4 reviews.
AI Generated Review Summary
Summary topics
Review topics: ["replacement","pieces"].
Review highlights
Reviews
Broken rocks/ Happy replacement
"When it arrived at my home I opened it up and just a bunch of broken rocks. I was pretty disappointed. After getting ahold of Glass Aqua they decided to send me another one. The replacement was better this time, just a couple rocks broken off. Should be an easy fix. Thanks for working with me on this problem. It is slightly smaller than advertised but pretty nice."
Mountain Stone
"Craftsmanship of this piece is stunning, a breathtaking piece of work. Shipping to me was better than expected, carefully placed in a box. Even came with rope handles for easy lifting."
Ready made landscape
"Very ingenious and quite useful for an aquarists not wanting to fuss with arrangements. Top quality and workmanship on the landscape. I will be cutting mine apart to go in a larger tank. These are specifically made to fit inside a smaller size. Overall happy with the set up but it is on the small side. Keep that in mind when you order. Packing was very secure, but a single delicate brand broken. Thank you, Olivia"
Q&A
Shipping, Returns and Refunds
Shipping
Orders are typically processed within 1-2 business days M-F. However, additional time may be required during peak seasons and federal holidays. For orders containing live plants, we exercise extra caution and assess factors such as travel distance and weather to ensure safe transit.
To avoid delays, please ensure all order information is accurate and complete. We cannot offer refunds and are not responsible for orders shipped to incorrect addresses due to errors in provided information. Once an order has been shipped, delivery times are determined by the carrier and are outside of our control. On average, shipments arrive within 2–5 business days, excluding weekends and holidays. For more information, please visit our FAQ page.
Returns
If you are not satisfied with your purchase, please contact us within 48 hours of delivery. Approved returns must be shipped back within 14 days of approval. Returned items must be unused, unopened, and in their original packaging. Specific return requirements, if applicable, will be listed on the product’s page. For more information, please visit our FAQ page.
Refunds
No worries, we’ll take care of everything as long as it fits the guidelines above.Most answers to general questions can be found on our FAQ page.